Norid gets good ratings among registrars and domain name holders as a reliable and professional actor with focus on its core tasks. On the other hand they also give clear advice on needs for changes when it comes to bothersome systems and routines.
This survey maps customer satisfaction among registrars and holders, and was conducted by TNS Gallup in November 2008. It is built on similar registrar surveys from 2004 and 2007, and a survey among domain name holders in 2005.
Report (PDF, 6,1 MB, Norwegian)